itw_sml.fwWe have a large IT drop-in facility on the second floor of the Learning Centre.

The IT helpdesk – Opening Hours:              
8am – 5pm Monday – Thursday                                         8am – 4.30pm Friday

The IT Helpdesk is there to provide support to students and staff. They can fix most IT issues when they happen and can provide advice and guidance on the usage of standard packages.

Printing – There are a number of printers throughout the Learning Centre. All students are given a starting printing allowance of £18 in credits (those in high print demand subjects will get a larger allowance). If students use more than their allocation they will need to buy more credits from learning centre staff on the first or second floor. Printing using black ink is charged at 2p per page on the standard printers and 1p per page on the larger multifunctional colour printers. Colour printing is charged at 10p per page.

Laptops – The Learning Centre has a number of laptops that you can borrow to use in the centre, these are available for collection at the first floor helpdesk.

Tablets – The Learning Centre has a number of tablets that you may use whilst in the centre, these are available for collection at the first floor helpdesk.